Hi everyone!
Your AI and innovation in construction update for October 19, 2026.
The short version: New research shows most construction companies are still experimenting with AI rather than using it across their business. Claude has a new feature worth checking out, and this week's tip is a fun way to practice a difficult customer conversation!
1. Most construction firms are still figuring out AI
A new Bluebeam survey of 750 U.S. architecture, engineering and construction professionals found:
- Only 28% of firms have AI running in actual business operations.
- Just 7% have integrated it across several core workflows.
- Among firms using AI in production, 40% reported savings exceeding $500,000.
Those savings are self-reported, but the gap between experimenting and actually using AI is interesting.
The takeaway? You don't need to automate your whole company. Start with one frustrating, repetitive task. Try AI, see whether it helps, and build from there.
Read more: Bluebeam's 2027 Construction Technology Outlook
2. Claude has a new trick, and it's free
You may know ChatGPT, but have you tried Claude?
Claude can now create editable documents and presentations right inside a conversation. You can make changes, ask it to improve the result and download finished documents.
These features are available on Claude's free plan, subject to usage limits.
Think customer letters, company announcements, checklists or presentations. Not just AI writing the words, but creating something you can actually use.
Learn more: Claude Docs
One thing to try this week
Tip to tryChatGPT, Claude or GeminiBrowse all tips
Practice that awkward customer conversation with AI.
Open ChatGPT, Claude or Gemini, turn on Voice, and say:
"Pretend you're a customer whose construction project is running three days late. Ask me what happened, challenge my answers, and then tell me how I could have handled the conversation better."
Now just talk! AI plays the customer, responds to what you say and gives you feedback afterward.
It's like practicing a difficult phone call without actually having to make one. No real customer information needed.
A quick safety reminder: Always review AI-generated information before using it. Don't share confidential bids, contracts, financial information or personal details with an unapproved AI tool.
Have a construction innovation story or an AI tip worth sharing? Let Sue know.
See you next week!